Transforming patient care through intelligent automation and data-driven insights

Real-world applications that drive measurable results
Hospitals and insurers drown in medical reports, discharge summaries, and lab results that are unstructured. An AI engine can extract diagnoses, test results, medications, and dates from PDFs and scans, automatically summarizing key findings, flagging critical results, and integrating into hospital systems.
Manual image review (e.g., X-rays, scans) is time-intensive, especially in rural or resource-limited hospitals. Computer vision models can be trained to identify anomalies in medical images, integrating with a web app where clinicians can validate AI results and track patient history.
Clinics face long queues and poor triage due to repetitive admin tasks. An AI assistant on WhatsApp or the web can gather patient info, symptoms, and history before arrival, integrating with symptom-checkers and backend scheduling systems.
Clinics rarely have real-time insights into patient trends or resource utilisation. A solution is to aggregate anonymised EHR and appointment data, using AI to predict patient volumes, resource shortages, and common diagnoses, all displayed on an analytics dashboard.
Health insurers lose billions to invalid or inflated claims. An AI engine can automatically validate claim details (procedure codes, prescriptions, doctor IDs), detect duplicate claims or mismatched treatments, and integrate directly into insurer claim systems.
Remote or elderly patients need continuous monitoring, but human resources are limited. A system can integrate low-power IoT sensors (heart rate, temp, etc.) with an AI platform that detects anomalies and triggers alerts for clinicians, who can view trends on a dashboard.
Pharmacies and clinics face losses due to expired or temperature-damaged medicine. A system using IoT temperature sensors with AI anomaly prediction can detect cold-chain breaches, predict stock depletion, and auto-generate restock recommendations.
Research institutions struggle to process unstructured datasets from trials (like qualitative surveys and reports). An LLM pipeline can structure this data into clean, exportable formats and allow powerful semantic search across different studies.
Why AI matters for healthcare
Specialist physicians were receiving a high volume of irrelevant appointment requests, as patients often booked consultations for conditions outside the centre’s medical scope. This created scheduling inefficiencies, longer waiting times, and wasted clinical hours.
Zenaight developed an AI-driven pre-consultation and triage system powered by a practitioner-specific knowledge base. It analyses patient submissions, interprets symptoms, and automatically routes appropriate cases to the correct specialist while filtering out non-relevant requests.